MSA - Marcone Servicer's Association


Souers, Trevor | 4/25/2023

SLN 2023 Virtual Conference (May 2-4)

Categories: News Room 



To Our Valued Marcone Customers, 

Take advantage of your MSA discount at the upcoming Service Leaders Network 2023 Virtual Appliance Service Conference (May 2-4, 2023 - 12pm to 5pm EDT) ... More details below! 


If you are not yet an MSA Pro member, you may register via MSA World or by contacting your Marcone representative today! 

Souers, Trevor | 12/5/2022

Do You Miss Marcone World Magazine?

Categories: News Room 


Do you miss Marcone World Magazine? 

We're actively looking to bring back Marcone World Magazine (Digital Edition) in 2023… Stay tuned for more information! 

Souers, Trevor | 4/28/2022

MSA Health / Kuhlmann Financial Services

Categories: News Room 


To Our Valued Marcone Customers and MSA Pro Members,


 MSA Health and Kuhlmann Financial Services provide complimentary health insurance and employee benefits advisory for all MSA Pro members with 5 of more employees. If you would like to learn more about this no charge MSA Pro benefit, please contact Kuhlmann Financial Services representative, Robert Broyles at or (636) 284-1551 to begin the exploration process. 


Kuhlmann Financial Services (KFS) has over 30 years experience, works with groups across the United States and handles all Marcone's and MSA's benefits. KFS has a track record of providing exceptional service, driving down cost and enhancing overall employee benefits. 


KFS is committed to providing the appliance repair industry the level of service it deserves. For more information on Kulhmann Financial Services, please visit


Invest in your success, 

Your MSA Health Team 

Souers, Trevor | 7/7/2021

MSA Health / Trovia Health Insurance

Categories: News Room 


MSA Health has partnered with Nexben to provide a state-of-the-art platform, Trovia, to shop for your health insurance needs. Thanks to a new federal ruling, enabling ICHRAs, employers of any size can now create the perfect health benefit package. This program is uniquely suited for companies with 1 to 50 employees.


Trovia, an ICHRA-solution, has no case size minimums or participation requirements. An MSA member company with only one employee can participate in the health insurance program or two of 10 employees can participate and so on...There are no restrictions.  


Additional Key Features Include: 


  • GREATER $ CONTROL: Employers can confidently set their health plan budget year after year, while providing employees coverage no matter what their needs.


  • FREEDOM OF CHOICE: The doors are now wide open for employees to shop the insurance marketplace to find the coverage that best fits their needs.


  • EASY ADMINISTRATION: An intelligent portal lifts the administration burden by eliminating reoccurring Human Resource tasks and simplifying the employee management process.


Trovia Powered by Nexben Overview


If you are interested in exploring Trovia further, please submit the following MSA Health form: 

Trovia Powered by Nexben Health Insurance Form


Once submitted a Kuhlmann Financial Services representative will reach out to assist with the Trovia enrollment process.  


If you are not yet an MSA member, you may click here to register and join today. 

Invested in your success, 

Your MSA Health Team

Souers, Trevor | 5/27/2021

MSA Benefit Guide (May 2021)

Categories: News Room 



View / Download

Admin | 5/4/2021

Nationwide Marketing Group Launches First-Ever Service Leaders Network Conference

Categories: News Room 

Tags: Service Leaders Network 

Nationwide Marketing Group’s Service Leaders Network has made major strides toward giving appliance service retailers the support needed to operate efficiently and effectively. The latest efforts of the group will come to fruition in the form of the virtual Service Leaders Network Conference, May 13-14. The conference is the first-ever service training convention for the appliance industry. The two-day event is free to attend for all North American appliance service retailers and will include more than two dozen business- and training-oriented courses. 

“Service Leaders Network is the culmination of years of concepting, researching, designing and planning an entirely new division within Nationwide Marketing Group, all intently built to support the service operations of our self-servicing appliance members,” says Ron Romero, executive director of Nationwide’s West Region group of dealers and the third-generation owner of Schaefer’s in Lincoln, Nebraska. “We want to ensure that our servicing members have the tools they need to run service departments that are efficient, effective and profitable. And the Service Leaders Network Conference is yet another extension of our efforts to better support and strengthen Nationwide’s program offering for servicing members.” 

Nationwide has opened the event to all appliance members, including Cantrex Nationwide dealers in Canada, as well as any interested independent appliance service retailers regardless of buying group affiliation. During the two-day event, attendees will have the opportunity to participate in a number of sessions, including: 

*** Three live roundtables featuring Electrolux, GE Appliances and Whirlpool 

*** Management and solutions sessions delivered by Fred’s Appliance Academy, Master Samurai, Marcone Supply, Reliable Appliance Parts, SkillsUSA and Nationwide Marketing Group 

*** Demonstrations of business and field service management software systems from Corrigo/QuickBooks, ePASS, Reliable Softworks, Rossware and ServicePower 

*** Technician training delivered directly by vendor partners, including Bosch, Electrolux, Fred's Academy, GE Appliances, LOKRING, Master Samurai, Samsung, Speed Queen and Whirlpool 

With 27 total courses over the two days, content will certainly not be in short supply. And understanding that attendees can’t be in more than one place at a time, Nationwide has committed to keeping the recorded sessions available to attendees for up to 30 days after the show closes. 

“It is so difficult when you're out there on an island as a small-to-medium or even a large company for that matter, and you don’t have the backing or support of a group like the Service Leaders Network,” says Nationwide Director of Service Mark Pollitz. “Our core mission is to build on all of the great benefits that Nationwide provides by bringing additional value to the table through robust educational offerings that these dealers can’t find anywhere else.” 

The Service Leaders Network Conference is backed by the same virtual event platform that helped facilitate Nationwide’s March Virtual PrimeTime event. Registration for the Nationwide event is open to all appliance sales and service retailers interested in learning more about what it takes to run an efficient and profitable service department. 

To learn more or to register for the event, visit the Service Leaders Network registration page. 

©2021, Nationwide


Souers, Trevor | 11/5/2020

MSA Health Solutions

Categories: News Room 

Tags: MSA Health 

Keep everyone on your team healthy and working...please see below for the MSA Health solutions available to all Marcone customers via an MSA membership. 

If you are not yet an MSA member, you may click here to register today. 

HealthiestYou by Teladoc: 

Each of your MSA memberships comes with completely free access to Telemedicine via our MSA partner, HealthiestYou by Teladoc

If you would like to enroll in our MSA HealthiestYou program today, please click here to submit our MSA HealthiestYou registration form. Once submitted, your complimentary HealthiestYou membership will go live on our next enrollment date, November 15th.

HealthiestYou offers you and your family 24/7/365 virtual access to a board-certified doctor for an unlimited amount of times. Your medical consultation can be by phone or video. You do not need to leave your house or the office. Prescriptions will be sent into a pharmacy of your choice.

Clever Rx Prescription Savings Program:  

For access to discounted prescriptions and medication, enroll in our MSA Clever Rx program by clicking here on your mobile-device. 

Humana Dental & Vision Benefits: 

As an MSA Pro member, you also have access to world class, group insurance benefits via Humana. Our Humana partnership offers dental & vision care with No Waiting Periods

Please click here for our complete MSA Humana Dental & Vision Benefit Guide

If you have any questions or would like to enroll today, please click here to submit our MSA Humana survey. Once submitted, an MSA representative will reach out to begin the enrollment process. 

Kuhlmann Financial Services (Health Insurance, Employee Benefits & HR Advisory): 

MSA's health insurance partner, Kuhlmann Financial Services can now work with MSA Pro members with 5 or more employees

If you are facing an upcoming group health renewal, please note that you have access to a no charge MSA Pro Benefit, Kuhlmann Financial Services (KFS). KFS will provide complimentary advisory on your group health plan and employee benefits. 

Kuhlmann Financial Services handles both Marcone's and MSA's benefits. Several MSA Pro members have utilized this service and the savings have been substantial, while maintaining or increasing the quality of care and coverage.

For more details or if you would like to participate in these MSA group health savings, please submit our MSA Group Health Survey by clicking here. Once submitted, an MSA representative will reach out to begin the advisory process. 

Kuhlmann Financial Services Overview

Invested in your success, 

Your MSA Health Team

Schick, George | 4/14/2020

Technical Document Search Tip

Categories: News Room 

Tags: technical  document  search  tip  George  Schick 

When searching for an individual technical document such as a service manual, tech sheet or anything relating to a particular model appliance just follow these steps:          1). Go to the MSA website home page.
 2). Enter the first five to seven characters of your model number into the search bar.    3). Hit the “GO” button.

This will pull up any documents associated with that model. Then just scroll through the documents and click on the one you want to view.

If nothing comes up when you enter a model, there is a good possibility that there is nothing related to that model in the library. At that point, if you like, please feel free to email us at with the model you are searching for and we will try to locate it from some of our remote sources and post it up on the MSA website for your access…..