MSA - Marcone Servicer's Association

Hands-On Training

Our 2021 MSA hands-on training program has been suspended until further notice. We will follow up with more hands-on training information when available. 

We are now offering additional virtual MSA Training Webinars each month hosted by our MSA Certified Trainers, Rick Kuemin and George Schick. Please see below for our 2021 MSA Training Webinar Schedule and Webinar Library. Previously recorded MSA Webinars can be found in our MSA World Webinar Archive.  We have over 115 archived training and business management webinars and the list is growing each month. 

Please email with any questions or for additional MSA Training information.

*Our upcoming webinar schedule is subject to change. Subject matter is confirmed 3-4 weeks prior to its scheduled airing date*


Upcoming Virtual MSA Training Schedule & Registration Links (Through September): 


Whirlpool and Maytag 4.7 and 5.3 Cu Ft Top Load Washers by George Schick

Tuesday, July 27th at 8:00 AM EST

Thursday, July 29th at 8:00 AM PST 


LG 30 Inch Slide-In Gas Smart Range with 5 Sealed Burners and Double Oven by George Schick

Tuesday, August 17th at 8:00 AM EST

Thursday, August 19th at 8:00 AM PST 


LG Top Load Washer - Diagnostics and Testing by Rick Kuemin

Tuesday, August 24th at 8:00 AM EST

Thursday, August 26th at 8:00 AM PST


GE Induction/Radiant Range - Diagnostics and Testing by Rick Kuemin

Tuesday, September 14th at 8:00 AM EST 

Thursday, September 16th at 8:00 AM PST 


Samsung 30 Inch Counter Depth Side X Side Smart Refrigerator with Touch Screen Family Hub by George Schick

Tuesday, September 28th at 8:00 AM EST

Thursday, September 30th at 8:00 AM PST 


2021 MSA Training Schedule & Webinar Library: View / Download