For all MSA members, we offer complimentary virtual MSA Training webinars each month, hosted by our MSA Certified Trainer George Schick and National Trainer Mitch Williams.
Read more about our MSA World Trainers.
Whirlpool 4.0 – 4.3 Cu. Ft. Top Load Washer
- Tuesday, Jan 27th 8:00 AM EST
- Thursday, Jan 29th 8:00 AM PST
Join MSA Trainer George Schick for a detailed breakdown of Whirlpool’s 4.0–4.3 cu. ft. top-load platform, covering core components, cycle operations, diagnostics, and the most common service issues. Perfect for technicians looking to sharpen troubleshooting skills and reduce call-backs.
Tankless Water Heater 101
Trainer: Mitch Williams
- Tuesday, Jan 13th
10:00 AM CST
Dive into the growing world of tankless water heaters. This session provides a detailed overview of proper installation methods, water and gas line requirements, and common pitfalls to avoid. MSA Trainer, Mitch Williams will also cover performance optimization and essential maintenance practices to keep systems running efficiently and reliably over time.
Our upcoming webinar schedule is subject to change. Subject matter is confirmed 3-4 weeks prior to its scheduled airing date.
Haier 24 Inch Freestanding Electric Range
- Tuesday, Feb 24th 8:00 AM EST
- Thursday, Feb 26th 8:00 AM PST
Join George Schick as he walks through Haier’s 24″ electric range design, including heating system operation, control logic, wiring fundamentals, and top field-reported repairs. Ideal for techs working in small-format or multi-unit appliance environments.
Our upcoming webinar schedule is subject to change. Subject matter is confirmed 3-4 weeks prior to its scheduled airing date.
LG Washer/Dryer Combo
- Tuesday, March 24th 8:00 AM EST
- Thursday, March 26th 8:00 AM PST
This session provides an in-depth look at LG’s washer/dryer combo technology, with George Schick explaining drying system design, wash performance, common failures and key diagnostic procedures. Recommended for technicians servicing all-in-one laundry products.
Our upcoming webinar schedule is subject to change. Subject matter is confirmed 3-4 weeks prior to its scheduled airing date.
Jenn-Air Built-In Electric Wall Ovens
- Tuesday, April 28th 8:00 AM EST
- Thursday, April 30th 8:00 AM PST
Join George Schick as he covers JennAir’s current built-in electric wall oven architecture—touch controls, convection systems, heat management, fault codes, and high-impact repair strategies. A great fit for techs who want confidence with premium cooking appliances.
Our upcoming webinar schedule is subject to change. Subject matter is confirmed 3-4 weeks prior to its scheduled airing date.
GE 30 Inch Slide-In Self Clean Gas Range
- Tuesday, May 26th 8:00 AM EST
- Thursday, May 28th 8:00 AM PST
Explore GE’s 30″ slide-in gas range with self-clean functionality as George Schick reviews ignition systems, burner performance, oven operation, diagnostics, and top service calls. This webinar helps techs strengthen both safety and efficiency in the field.
Our upcoming webinar schedule is subject to change. Subject matter is confirmed 3-4 weeks prior to its scheduled airing date.
Whirlpool, Maytag 7.0 cu. ft. Gas & Electric Dryers
- Tuesday, June 23rd 8:00 AM EST
- Thursday, June 26th 8:00 AM PST
Join George Schick as he provides a comprehensive look at Whirlpool and Maytag’s 7.0 cu. ft. dryer platforms—covering airflow, heating components, sensors, error codes, and common repair patterns. Perfect for technicians aiming to improve drying performance servicing and call-completion rates.
Our upcoming webinar schedule is subject to change. Subject matter is confirmed 3-4 weeks prior to its scheduled airing date.
Jenn-Air, KitchenAid, and Whirlpool: 15 Inch and 18 Inch Automatic Ice Makers
- Tuesday, July 28th at 8:00 AM EST
- Thursday, July 30th at 8:00 AM PST
If ice makers have been tripping you up, this one’s for you. George Schick walks through the Jenn-Air, KitchenAid and Whirlpool 15″ and 18″ automatic ice makers: refrigeration basics, harvest systems, diagnostics and the failure patterns techs see over and over. Show up knowing less, leave knowing more.
Our upcoming webinar schedule is subject to change. Subject matter is confirmed 3-4 weeks prior to its scheduled airing date.
GE: Radiant Downdraft Cooktop
- Tuesday, August 25th at 8:00 AM EST
- Thursday, August 27th at 8:00 AM PST
Radiant downdraft cooktops are quirky pieces of equipment, but George Schick knows every one of their quirks. He’s breaking down the GE Radiant Downdraft Cooktop: heating elements, downdraft systems, controls, error codes and the repairs that come up most. A one-hour training session beats a two-hour callback every time.
Our upcoming webinar schedule is subject to change. Subject matter is confirmed 3-4 weeks prior to its scheduled airing date.
Bosch: 24 Inch Front Load Washer
- Tuesday, September 22nd at 8:00 AM EST
- Thursday, September 24th at 8:00 AM PST
Bosch front-load washers have their own personality, and George Schick has spent plenty of time getting acquainted with them. He’s covering wash systems, motor controls, error codes and the repair calls that come around again and again. This is the kind of training you’ll actually use on any given weekday.
Our upcoming webinar schedule is subject to change. Subject matter is confirmed 3-4 weeks prior to its scheduled airing date.
LG: 27 Inch Smart Electric/Gas Wash Tower
- Tuesday, October 27th at 8:00 AM EST
- Thursday, October 29th at 8:00 AM PST
LG wash tower units are showing up on more service routes every season, and George Schick is here to help you get ahead of them. He’s covering wash and dry systems, smart diagnostics, common failures and the fixes that save you the most time. Less guessing, more fixing.
Our upcoming webinar schedule is subject to change. Subject matter is confirmed 3-4 weeks prior to its scheduled airing date.
Samsung: Bespoke AI 4-Door French Door Refrigerator
- Tuesday, November 17th at 8:00 AM EST
- Thursday, November 19th at 8:00 AM PST
Samsung’s Bespoke lineup is popping up in kitchens everywhere, and you’ll want to know your way around one before the holiday rush hits. George Schick walks through everything from sealed system basics and AI features to cooling diagnostics and the failure modes techs see most. Show up sharp for your busiest season.
Our upcoming webinar schedule is subject to change. Subject matter is confirmed 3-4 weeks prior to its scheduled airing date.
GE: 18 Inch Compact Dishwasher
- Tuesday, December 15th at 8:00 AM EST
- Thursday, December 17th at 8:00 AM PST
Compact dishwashers are tricky enough without running blind. George Schick covers the GE 18″ compact dishwasher: wash systems, draining, controls, error codes and the repairs that keep coming back. A solid hour of training beats a repeat service call any day.
Our upcoming webinar schedule is subject to change. Subject matter is confirmed 3-4 weeks prior to its scheduled airing date.
George Schick
MSA Certified Trainer
Mitch Williams
National Trainer
Rick Kuemin
Director of Training