Training Options

MSA brings you convenient, hands-on or virtual education courses taught by certified experts. Stay current on the latest in appliance repair, business practices and industry trends with year-round classes held online and through the U.S. and Canada.

We offer service professionals training in disassembly, installation, troubleshooting, diagnostics and proper tool usage for repairing the newest makes and models of major appliances. Students also get tips on improving soft skills such as customer service, best practices and management.

Hands-On Training

Perfect your craft at an MSA training course, always featuring hands-on technical education in a comfortable environment and led by master technician trainers.

Virtual Training

Get year-round training and business info to keep your team sharp, brought to you by MSA trainers and industry experts.

We offer complimentary virtual MSA training webinars each month, hosted by MSA Certified Trainer George Schick.

Previously recorded MSA webinars can be found in our MSA World Webinar Archive. We have more than 150 archived training and business management webinars, with the list continuing to grow!
Please email msatraining@marcone.com with questions or for additional information.

Hands-On Training
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West Coast

Jenn-Air Downdraft Induction Cooktop -JIDT730SBL
KitchenAid Dishwasher – KDTS324SJP
GE Front Load Washer – GFW655SSVWW


Midwest, South & East Coast

Samsung Front Load Washer – WF90F53ADYA5
GE Side-by-Side Refrigerator – GSS25GYPJ
Electrolux Electric Range – FCRE3052BS

Virtual Training
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Bosch: 24 Inch Front Load Washer
  • 9/22 – 8:00 AM EST
  • 9/24 – 8:00 AM PST
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