MSA Training is the #1 day-to-day appliance repair training and technical support solution in North America, featuring a wide array of topics and support.


Register for one of our hands-on MSA courses to get the latest technical training on these products:
- GE Top Load Washer (PTW600BSR)
- Frigidaire Slide-In Range (FCRE3083AS)
- Whirlpool Refrigerator (WRQA59CN)
Pricing per tech, per day:
- $49 for MSA members,
$149 for non-MSA members - One FREE technician per class for MSA Pro members
Class Itinerary:
- Brief overview of the MSA World website
- Use-case video demonstration of the GE SmartHQ diagnostic tool
- Full product training, including:
- Product overview
- Disassembly
- Diagnosis and testing
- Q&A following each product session
Schedule:
- Classes begin promptly at 8:30 a.m.
- Coffee, light breakfast and lunch provided
- Training concludes around 3:00 p.m.

Rick Kuemin
Director of Training
Read more about the MSA World Trainers.
Please review the training schedule below, then register according to your region.
Sept '25
Oct '25
Nov '25
Dec '25
Sept '25
Weekday | Date | Location | Training Host | Training Address |
---|---|---|---|---|
Wednesday | Sept. 3 | Boise, ID | Jade Nicolls | Homewood Suites – 7957 West Spectrum Way, Boise ID |
Thursday | Sept. 4 | Travel | Travel | |
Friday | Sept. 5 | Sacramento, CA | Joe Mendoza Mark Guzman | Carmichael Elks Lodge – 5633 Cypress Ave., Carmichael, CA |
Monday | Sept. 8 | Travel | Travel | |
Tuesday | Sept. 9 | Los Angeles, CA | Che Ervin | DoubleTree By Hilton – 7000 Beach Blvd., Buena Park, CA |
Wednesday | Sept. 10 | Travel | Travel | |
Thursday | Sept. 11 | Travel | Travel | |
Sept. 15 – Oct. 3 | MSA Canada Training, Canada | Canada |
Oct '25
Weekday | Date | Location | Training Host | Training Address |
---|---|---|---|---|
Tuesday | Oct. 7 | New Braunfels, TX | Marvin Lee | Fairfield Inn & Suites New Braunfels – 1465 IH-35-N, New Braunfels, Texas |
Wednesday | Oct. 8 | Houston, TX | Marvin Lee | Four Points by Sheraton Houston Energy Corridor – 18861 Katy Freeway, Houston TX |
Thursday | Oct. 9 | Dallas, TX | Deona Baker | Holiday Inn – 1311 Wet N Wild Way, Arlington, TX |
Friday | Oct. 10 | Shreveport, LA | Deona Baker | Holiday Inn – 102 Lake Street, Shreveport, LA |
Tuesday | Oct. 14 | Oklahoma City, OK | Bill McCoy | Marcone/O’Connor Company – 315 Hudiburg Circle Oklahoma City, OK |
Wednesday | Oct. 15 | Lenexa, KS | Stuart Johnson | American Legion Post 153 – 410 E. Dennis Ave., Olathe, KS |
Thursday | Oct. 16 | Omaha, NE | David Smith | O’Connor Company – 13900 Chalco Valley Parkway #101, Omaha NE |
Friday | Oct. 17 | Travel | Travel | |
Tuesday | Oct. 21 | Minneapolis, MN | David Smith | Holiday Inn – 5120 American Blvd., Bloomington, MN |
Wednesday | Oct. 22 | Chicago, IL | David Smith | Munch’s Supply – 300 N. Mannheim Road, Hillside IL |
Thursday | Oct. 23 | Peoria, IL | Kyle Patterson | mSupply – 2900 W. Townline Rd., Peoria, IL |
Tuesday | Oct. 28 | St. Louis, MO | Andrew Todd | Third Wheel Brewing – 4008 I-70 North Outer Rd, St. Peters, MO |
Wednesday | Oct. 29 | Nashville, TN | Donnie Brooks Eric Swigart | mSupply – 883 Elm Hill Pike, Nashville, TN |
Thursday | Oct. 30 | Louisville, KY | Mark Head Eric Swigart | mSupply – 3781 Newburgh Rd., Louisville, KY |
Friday | Oct. 31 | Travel | Travel |
Nov '25
Weekday | Date | Location | Training Host | Training Address |
---|---|---|---|---|
Tuesday | Nov. 4 | Detroit, MI | Scott Brouman | Munch’s Supply – 32713 Schoolcraft Rd., Livonia MI 48150 |
Wednesday | Nov. 5 | Travel | Travel | |
Thursday | Nov. 6 | Boston, MA | Luisa Goncalves | Marcone – 420 Pearl St., Malden, MA |
Tuesday | Nov. 11 | Saddle Brook, NJ | Mike Dean | “mSupply – 280 N. Midland Ave., R-1, Saddle Brook NJ |
Wednesday | Nov. 12 | Travel | Travel | |
Thursday | Nov. 13 | Baltimore, MD | Cecilia Vitari | Residence Inn – 7035 Arundel Mills Circle, Hanover, MD |
Friday | Nov. 14 | Travel | Travel | |
Tuesday | Nov. 18 | Pensacola, FL | Pat Neal | Holiday Inn – 7813 N Davis Hwy Pensacola, FL |
Wednesday | Nov. 19 | Orlando, FL | James Savignac | Wingate – 5661 Windhover Dr., Orlando, FL |
Thursday | Nov. 20 | Tampa, FL | Mike Hill James Savignac | Holiday Inn Express – 8610 Elm Fair Blvd., Tampa, FL |
Nov. 24 – 28 | Thanksgiving Week (No Training) |
Dec '25
Weekday | Date | Location | Training Host | Training Address |
---|---|---|---|---|
Tuesday | Dec. 2 | Ft. Myers, FL | Diahn Lack Saul Flores | FT Myers Technical College – 3800 Michigan Ave, Building A, Room A12, Ft. Myers, FL |
Wednesday | Dec. 3 | Miami, FL (Spanish) | Saul Flores Pedro Tores | Holiday Inn Miami/Doral – 3255 NW 87 Ave., Miami, FL |
Thursday | Dec. 4 | Miami, FL (English) | Saul Flores Pedro Tores | Holiday Inn Miami/Doral – 3255 NW 87 Ave., Miami, FL |