Hundreds of servicers brought home new connections, skills and knowledge after joining us in Las Vegas for the 2025 Marcone Servicers Association Convention in March. Over the course of three days, they had the opportunity to choose from more than 70 technical and business training sessions designed to strengthen their operations.
The convention was just one of the ways that Marcone Servicers Association (MSA) delivers benefits to its members as the partner you need for business and technical support. We provide services ranging from healthcare to operations and training so that our members can focus on the repair work they do best.
It begins with both onsite and virtual training options for technicians. Each year, we host more than 100 training sessions throughout North America, bringing with us appliances so that each attendee can get hands-on with the newest options on the market. We also host virtual training each month, focusing on a different appliance each time, so that MSA members can boost their skills without ever leaving home.
Our trainers also are available for questions between sessions. MSA’s Ask-A-Trainer service helps techs work through tough cases by answering questions via email within 24 hours.
And then there’s our exclusive library of more than 8,500 technical publications, training videos, product manuals and tech sheets, where you’ll find details about repairs for thousands of appliances.
We also believe that a strong business core supports our customers’ growth, which is why we offer a range of discounts for marketing, pricing and purchasing needs. At the 2025 MSA Convention, we supplemented those benefits with courses about cybersecurity, online reputation building, ways to increase customer satisfaction and so much more!
Our U.S. members also enjoy benefits intended to maximize their employee health coverage and human resources offerings. That includes everything from telehealth services and discount prescriptions to employee benefits advisory services.
MSA Training benefits are provided at no or discounted cost to our members for $199 a year. MSA Pro Members pay $299 a year for those benefits, plus our suite of business and healthcare programs.
Visit us at msaworld.com to join or explore:
- Member benefits, including health care, business development and professional training
- Upcoming events such as in-person and virtual classes
- News about service offerings and partnerships
- Searchable Q&A with Marcone’s expert trainers
At MSA, we understand that your business involves more than simply buying parts. That’s why we also support you in many more ways. Join the thousands of other contractors and service companies who rely on us for technical training and business support to take their business to the next level.
