Ask-a-Trainer Technical Support Service. Need help finding a resource or answer? Our certified trainers will respond and assist via email within 24 hours.
Hands-on Technical Training. Our MSA-certified trainers provide year-round courses across the country. The MSA member cost is $29 per attendee, a $100 discount.
MSA World Profiles. Give login credentials that access the valuable information on MSAworld.com to up to 10 people available at no cost. MSA Pro members can purchase an additional 10 for $99 per year.
Live Training Webinars. Watch unlimited webinars, hosted up to six times a month. Covering two or three topics each month, these videos feature MSA-certified trainers George Schick and Rick Kuemin.
MSA Hotline Powered by Neli. MSA members have preferred pricing ($33 per call) for real-time, on-demand diagnostic and technical support for field technicians. It’s available via video chat, thanks to our MSA Hotline Powered by Neli. Fees incurred will be charged to your Marcone account at the end of each month.
Technical Library. Learn from MSA’s exclusive library of more than 7,000 technical publications, including pre-recorded training videos, product manuals and tech sheets.
Service Yoda AI. Provide smarter service! Your MSA membership comes with a complimentary account to Service Yoda and all of the AI tools it offers to support both your technicians and dispatchers.
ApplianceVideo.com. Take $30 off the regular price of $399 and gain access to more than 5,900 repair videos for up to 20 technicians. That means even if your technician hasn’t personally encountered a problem before, you will have a resource to solve it!
Dyer Appliance Repair Academy. Whether in-person or virtual classes are the right fit, you have plenty of training options at Dyer to get your technicians up to speed quickly. Enjoy a 10% discount on all training courses. Send an email for more information.
