Tech Tip: Troubleshooting Leveling Legs

SUBJECT
The GE or Hotpoint top load washer models identied below may present signs of rocking and moving which could be attributed to the leveling legs becoming loose during movement of the washer, resulting in an out-of-balance condition.

MODELS AFFECTED
GHWN8350DWS
GTWN8250DWS
GHWN8355DMC
GTWN8255DMC
GTWN7450DWW
GTWN8450DWS
GTWN8150DWS
GTWN8455DMC
GTWN8155DMC
GTWS8650DWS
GTWS8655DMC

SOLUTION

  1. Check the unit with a level (front to back and left to right). If the unit is NOT level, check all of the legs on the unit. If the leveling legs appear to be loose, then the brackets retaining the legs should be replaced.
  2. The new bracket should maintain a tighter grip on the leveling legs. To replace the front brackets, tip the washer backwards at a 45° angle. Make sure the unit is secure before removing the current front leveling leg support brackets.
  3. Remove the leveling leg, the four screws, and the current bracket, and replace with the new brackets (WH16X10182 for the front right side and WH16X10183 for left). Reinstall the screws and the leveling leg.
  4. To replace the long rear support leg bracket, tilt the washer forward at a 45° angle, and make sure that the unit is secure. Remove the leveling legs, all eight screws and the current bracket.
  5. Replace with the new rear support bracket (WH16X10170) and reinstall the eight screws and leveling legs. 
  6. Should any of the leveling legs show signs of damage, replace the leg (WH02X10391). Set the washer down and place a level on the front top edge of the washer. Adjust leveling legs until the washer is level front to back and left to right.

NOTE
See below for a temporary fix for any top load washer with adjustable leveling legs. Again, this is only a temporary fix. New leg brackets will need to be installed.

If you have a moving, rocking, or unleveled washer:

  1. Check the unit with a level. If the unit is NOT level, check all the leveling legs.
  2. If they’re loose, or have twisted up into the bracket, remove the legs from the brackets and apply Teon tape to the leg. Reinstall the legs and re-level the washer.
  3. If you do not have Teon tape, RTV104 can be used on the threads. Inform the customer to let it cure for the appropriate time as stated in the RTV instructions (normal curing time is 24 hours).

 

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