Tech Tips by You: Round 1

When we launched the new MSAWorld, we knew we wanted to feature a section of repair advice to servicers, from servicers. So we sent out a call for Tech Tip submissions—and you answered! Here’s the first set of tips we received, all reviewed and approved by our expert technical trainer and Tech Tip creator, George Schick.

Let us know what you think. Have you used these tricks on your own calls? Will you on future calls? And do you have your own Tech Tip you’d like to see posted? If so, send it in with this simple form or via email. If yours is chosen, we’ll feature it on the site in the next round of Tech Tips by You!

From Chris Martin
Martin’s Family Appliance Center | Gainesville, FL

TOPIC: Make a Samsung dryer belt last longer
TIP: Replace the Samsung idler pulley with one from LG (part #4560EL3001A). It will keep the belt away from the metal of the idler arm.

From Richard McCoy
RBM Appliance | Warrensburg, MO

MODEL: Samsung Dishwasher DW80f600UTS
ISSUE: High temp water error code
SOLUTION: Replace temp sensor (assy-sensor ECS) with part #DD82-01118A.

MODEL: KitchenAid Side-By-Side KSRL25FXMS02
ISSUE: No display
SOLUTION: Verify power to display, then remove display. If main power connector was loose or disconnected, reconnect power connector and display should work.
 If not, display has gone bad. Replace with part #W10286916.

MODEL: Samsung Refrigerator RS261MDWP/XAA
ISSUE: Fresh food side is freezing; no temperature control
SOLUTION: Replace damper motor assembly with part #DA31-00043E.

MODEL: LG Refrigerator LFX31945ST
ISSUE: IF/RF error codes IM fan not running; freezer not cooling properly; ice build-up on evaporator cover
SOLUTION: Replace evaporator cover with part #AEB73785610.

MODEL: Kenmore Window AC #58075151500
ISSUE: Display cycles numbers; timer function unable to stop
SOLUTION: Replace display PCB with part #6871A20604E.

From Andrew Lees
(Company Unknown)

MODEL: KitchenAid French Door Refrigerator
ISSUE: Board code; installed new power board but it will not accept code 0014
SOLUTION: Try 0101 or 0102. (0101 worked for me and the fridge has run perfectly ever since.)


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