Training Courses & Certifications

Education for every aspect of the appliance service business.

MSA Training: Hands-on Technical Training

80%+ discount with membership*
Stay up-to-date with convenient, hands-on education courses that focus on disassembly, installation, troubleshooting, diagnostics, and tools. Attend training sessions in your own community, and learn all about the latest major appliances from our expert MSA Certified Trainer Rick Keumin.


MATTC Certification

20% discount with membership
Get the credentials that attest to your professionalism and competency as an appliance technician. MATTC is a service industry standard of excellence, and provides both training and certification. MSA Members work under the guidance of our partner Technical Training Associates to complete the MATTC course. The program covers the following components:

  • electrical fundamentals
  • refrigeration fundamentals
  • refrigerators and freezers
  • cooking equipment
  • laundry and kitchen equipment
  • soft skills

For more information on the Major Appliance Technician Training and Certification course, email Jim Johnson or call (520) 625-6847. Premium Subscription

40%+ discount with membership
Keep your entire team ahead of the competition with comprehensive, convenient-to-watch trainings from Appliance Video’s professional team of trainers and producers.

For just $175 per year, premium membership at means gets you unlimited users and unlimited access to a growing library of videos. New trainings are added every month, and subscribers can even request specific training topics. The videos include point-by-point instruction on difficult breakdowns, problem areas, and troubleshooting for the market’s hottest appliances from top manufacturers like GE, Samsung, Whirlpool, Electrolux, and more.

Members can visit to learn more and sign up today.

Gleeps! Training DVDs & Blue Book Labor Guide

$30 off each item purchased from the online store with membership
Build client loyalty, create strong community relationships, and outshine the competition by ensuring your business has a reputation of excellent customer service. Provided by Service Company Solutions, GLEEPS! Training is specially-designed for technicians and service industry representatives.